Participant Inquiries

Complete the Contact Us form to email MSRS your questions, comments or feedback.

For security purposes, please

  • DO NOT include confidential or personal account information (such as SSN) in electronic correspondence. 
  • DO NOT request financial transactions using this form. Instead, log into your account online or call the MSRS Service Center at 651-296-2761 or 800-657-5757

Meet With MSRS Retirement Counselor

Complete the appointment request form to schedule a phone or virtual* appointment with an MSRS Retirement Specialist or an in-person meeting at our St. Paul office. Appointments are available weekdays between 8 a.m. and 4 p.m.

*All virtual appointments are conducted by Zoom video conferencing.


651-296-2761 or 800-657-5757, option 3

Service Center Hours:   Monday through Friday, 8:00 a.m. - 4:30 p.m.

MSRS Offices

MSRS has offices throughout the State to serve its participants.

Currently, the St. Paul office is open for in-person meetings with a MSRS Retirement Specialist by appointment only. 

All other MSRS offices (St. Cloud, Mankato, Duluth, Detroit Lakes) are closed until further notice.

You may also schedule an appointment by phone or Zoom video conferencing. Complete the appointment request form to schedule an in-person, phone or Zoom video conferencing appointment. Appointments are available weekdays between 8 a.m. and 4 p.m.




Representatives of GWFS Equities, Inc. are not registered investment advisors and cannot offer financial, legal or tax advice. Please consult with your financial planner, attorney and/or tax advisor as needed.