Payment Timing

Reimbursement requests are processed by MSRS in the order received. The timing of your payment assumes the reimbursement request is in good order, meaning:

  1. Form is completed in its entirety;

  2. Form is signed and dated by the participant; and

  3. Acceptable documentation of the expense has been included with the Reimbursement Request form.


Reimbursement of monthly insurance premiums
If you requested to have premiums automatically reimbursed each month, payments are mailed to you or deposited in your bank account the last Friday of each month. Please note:  some financial institutions may not post your payment until 2 or 3 business days after the last Friday of the month.


Reimbursement of other healthcare-related expenses
If using direct deposit, assume deposit will be posted to your bank account 7-10 business days after the date MSRS receives your paperwork. If receiving reimbursement by check, please allow additional time for mailing.


Important! Processing time may vary depending upon the volume of requests received by MSRS.